Privacy Policy

Effective Date: 13-09-2025

At Trendora, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Shopify store.

 

1. Information We Collect

When you interact with our store, we may collect:

  • Personal Information: name, billing/shipping address, email, phone number, payment details.

  • Device Information: IP address, browser type, operating system, referring site, time zone.

  • Order Information: products purchased, order history, payment method, transaction details.

  • Cookies & Tracking Data: to improve site performance, analytics, and personalized advertising.

 

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.

  • Communicate with you about orders, promotions, or updates.

  • Prevent fraud, secure transactions, and improve store performance.

  • Provide targeted ads and marketing campaigns (using tools like Google Analytics, Facebook Pixel, TikTok Pixel, etc.).

 

3. Sharing Your Information

We share your personal information only with trusted third parties to help us operate our store:

  • Shopify: our e-commerce platform.

  • Payment processors (Stripe, PayPal, Shopify Payments).

  • Shipping carriers to deliver your orders.

  • Marketing & analytics services like Google Analytics, Facebook Ads, or similar platforms.

We do not sell your personal information.

4. Your Privacy Rights (CCPA/CPRA – California Residents)

You have the following rights under the California Consumer Privacy Act (CCPA/CPRA):

  • Right to Know: You may request details about what personal information we collect, use, and share.

  • Right to Delete: You may request that we delete your personal information, subject to certain exceptions (e.g., order records).

  • Right to Opt-Out: You may opt out of the “sale” or “sharing” of your personal information for advertising purposes.

  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

👉 To exercise these rights, please contact us at support@trendoraestore.com.

5. Cookies & Tracking

We use cookies, pixels, and tracking technologies to:

  • Keep your cart active.

  • Understand site traffic and browsing behavior.

  • Deliver personalized ads across platforms.

You can manage cookies through your browser settings or opt out of interest-based ads through the Network Advertising Initiative at optout.networkadvertising.org.

 

6. Data Retention

We keep your personal information only as long as needed to fulfill the purposes above, unless a longer retention period is required by law.

 

7. Security

We follow industry best practices (SSL encryption, secure payment gateways, restricted access) to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

 

8. Children’s Privacy

Our store is not directed toward children under 13, and we do not knowingly collect personal information from minors.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated.

 

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
📩 support@trendoraestore.com